Frequently Asked Questions

How long does it take for my order to be sent out?

Providing everything is in stock at the time, the order will be sent out within 2-4 business days of us receiving the order.


How do I get a price on shipping before i place an order?

You can place all the items you wish to buy into your shopping cart online and click estimate shipping cost at the bottom of the checkout page, that will give you a price of shipping.


Can I return lollies online or to the store?

No, sorry we do not accept refunds or exchanges online or in store.


Can I ring an order through and get your store to pick it and put it aside?

No sorry we don't pick orders in the store, our internet staff are behind the scenes working not in the retail store.


How can I pay for my order online?

We only use PayPal for your payment, if you don't have a paypal account you can still use your credit card like normal.


If you have any questions about shipping please email us at info@thebiggestlollieshopintheworld.com.au